Your personal information is handled with care at ph62. This Privacy Policy explains what data we collect, how we use it, and the steps we take to keep it secure for every player in the Philippines.
When you register and use ph62, we collect certain personal information that is necessary to operate your account and provide our services. This includes your full name, date of birth, email address, mobile number, and payment details used for deposits and withdrawals in Philippine pesos. We also collect technical data such as your device type, browser, IP address, and session activity to help us maintain platform security and improve your experience. All information collected is limited to what is genuinely needed to run your account, process transactions, and comply with applicable regulations in the Philippines. We do not collect sensitive personal data beyond what is required for identity verification and responsible gaming checks. If you contact our support team, we may also retain records of that communication to help resolve your concern efficiently. You can review what data we hold about you at any time by reaching out to us at [email protected].
The personal data we collect is used primarily to create and manage your ph62 account, process deposits and withdrawals in PHP, and verify your identity in line with our responsible gaming and security obligations. We use your contact details to send you important account notifications, such as transaction confirmations, security alerts, and updates to our platform policies. Your session and device data helps us detect unusual activity and protect your account from unauthorised access. We may also use aggregated, anonymised data to analyse platform performance and improve the overall experience for players across the Philippines. We will never use your personal information to send unsolicited marketing communications without your explicit consent, and you may opt out of any optional communications at any time by contacting [email protected].
ph62 does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors handling PHP transactions and identity verification partners, but only to the extent necessary to deliver those services. All third-party partners are required to handle your data securely and in accordance with applicable data protection standards. We may also disclose your information if required to do so by law, regulation, or a lawful order from a government authority in the Philippines. In all cases, we take reasonable steps to ensure your data is protected and used only for the purpose for which it was shared.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by applicable laws and regulations in the Philippines. Once your data is no longer needed, we take steps to securely delete or anonymise it in a way that prevents recovery. ph62 uses industry-standard security measures, including encrypted data storage and secure transmission protocols, to protect your personal information from unauthorised access, loss, or misuse. While we work hard to safeguard your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your ph62 account. If you believe your account security has been compromised, please contact us immediately at [email protected] so we can take prompt action.
As a player on ph62, you have the right to access the personal information we hold about you and to request corrections if any details are inaccurate or out of date. You may also request the deletion of your personal data, subject to any legal or regulatory obligations that require us to retain certain records. If you wish to exercise any of these rights, please contact our support team at [email protected] with your request and we will respond within a reasonable timeframe. You have the right to withdraw consent for any optional data processing activities at any time, without affecting the lawfulness of processing carried out before your withdrawal. For further information about your rights or how we handle your data, please visit our FAQ page or review our Terms and Conditions.
Quick answers to what Filipino players ask most about data privacy on ph62.
If you have any concerns about how ph62 handles your personal data, our support team is ready to help. You can also explore our FAQ or create a free account to get started.